Who are the fashion insiders?
LookLab’s fashion insiders are stylists, writers, boutique owners, designers and bloggers who have daily access to the best clothes and accessories. Our insiders are independent, and choose products based on their personal taste, and yours. They’re here to curate your shopping experience, and you can follow your favorite insider to track his or her recommendations.
I submitted an ASK!, now what?
On average, LookLab users can expect a response within 2 days. That's how long it takes our insiders to gather the best variety of looks, tailored to you.
Does every ASK! get a response?
We do our best to respond to everyone. If our insiders are forced to shelve your ASK! (neatly folded, of course) it's likely because they're at work on a similar one, or have answered a similar one recently. LookLab's full library of responses is open for browsing.
How do you ship? Do you ship internationally?
All products recommended on LookLab ship from a reliable outside vendor, or directly from the designer. Click “Buy” and you’ll be shopping in a snap.
Where is my order?
Our recommended vendors have their own customer care staffs, and provide their own tracking information so you know when your items will arrive.